PRIVACY POLICY
This Privacy Policy explains how Bukit Lawang Orangutan Trip collects, uses, and protects your personal information when booking orangutan trekking and jungle tours in Sumatra.
1. Introduction
Bukit Lawang Orangutan Trip (“we”, “our”, or “us”) operates jungle trekking and orangutan tour services in Sumatra, Indonesia. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
2. Information We Collect
We may collect the following information when you contact us or submit a booking request:full name, Email address, Phone number / WhatsApp number, Travel preferences (such as tour duration and travel date) Any message you send to us
3. How We Use Your Information
We use your information only for the following purposes: To respond to your inquiries, To process and manage tour bookings, To communicate important tour details, To provide customer support via email or WhatsApp.
4. Data Protection
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your data is only used internally for booking and communication purposes related to our tour services.
6. Cookies
Our website may use cookies to improve user experience and analyze website traffic. You can disable cookies in your browser settings if you prefer.
7. Third-Party Services
We may use third-party tools (such as Google Ads or analytics services) to understand website performance. These services may collect anonymized data.
8. Your Rights
You may request to: Access your personal data, Correct your information, Request deletion of your data, To do so, please contact us using the details below.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
📧 Email: bukitlawangorangutantrip@gmail.com
📱 WhatsApp: 0821-7756-5209
🌐 Website: https://bukitlawangorangutantrip.com